Shipping Methods and Times:

We offer the following shipping methods:

  • Standard Shipping: Delivery within 5-7 business days
  • Expedited Shipping: Delivery within 2-3 business days
  • Express Shipping: Next business day delivery

*Please note that the delivery times mentioned above are estimates and actual delivery times may vary.

Free Shipping Eligibility

  • We offer free shipping to selected areas with eligible postal codes within Mississauga, Oakville, Burlington and Hamilton area. At checkout, eligible customers will see the option for free shipping based on their postal code.

Shipping Costs

  • Shipping costs for non-eligible areas are calculated based on the weight of the package and the shipping method selected. Customers can view the shipping costs at checkout before completing their purchase.

Shipping Restrictions:

  • We currently only ship within Ontario, Quebec, Canada. We do not ship to PO boxes.

    Order Processing Time:

    • Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

    Tracking Information:

    • Please refer to our Return and Exchange Policy for information on returning or exchanging items purchase online.

    Shipping Delays:

    • In rare cases, there may be delays in shipping due to unforeseen circumstances such as weather, carrier issues, or high order volumes. We will notify you via email if there are any delays with your order.

    Returns and Exchanges:

    • Have questions or concerns about your order or our shipping policies? Reach out to us at customerservice@brandcodirect.cm for prompt assistance.

    Contact Us:

    • If you have any questions about our shipping policy, please contact us.

    Policy Changes:

    • We reserve the right to update our shipping policy at any time. Please check our website regularly for any changes.